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Always running.Always right.Always improving.

Data Semantics runs data platforms and BI estates under agreed service levels. Our DataOps Cockpit watches every job, pipeline, refresh, cost and network link, fixes routine failures and raises tickets automatically, while our engineers handle the rest.

14+ yearsbuilding enterprise data and AI
400+professionals, from Dubai and Bengaluru
200+enterprises served

In short

Data Semantics runs data platforms and BI estates for clients on Microsoft Fabric, Power BI, Databricks and Snowflake, under agreed service levels. Automated monitoring catches failures, checks data quality, triages user questions and watches cloud cost, while our engineers handle changes, enhancements and anything the agents escalate.

We run
  • Microsoft Fabric
  • Power BI
  • Azure
  • Databricks
  • Snowflake
  • Data Factory
  • and others on request
Why it matters now

Go-live is the start. Most platforms degrade quietly after it.

Pipelines fail at night, sources change their schema, gateways drop and capacity bills creep up. In most estates users find the problem first, by email, and the same fix is repeated week after week. A managed service built on live monitoring and automatic tickets turns that around.

Run reactivelyRun on the DataOps Cockpit
FailuresUsers find themCaught, and routine ones fixed, before users see them
TicketsSomeone emails ITRaised automatically, with the evidence attached
Network & sourcesSilent gaps in the dataOutages and dropped links alerted immediately
CostSeen on the invoiceTracked by job and workspace, waste flagged
Recurring issuesSame fix every weekRoot cause found and the runbook updated
VisibilityAsk the teamOne live view shared with your team
What’s covered

Everything it takes to run a data platform.

One team and one set of service levels for your platform, pipelines, reports and users.

Operations

Platform Operations

The data platform kept healthy, secure and up to date.

  • Capacity and workspace management
  • Security, access and patching
  • Release and environment management
First line by AI agents, second line by engineers
Reliability

Pipeline & Refresh Monitoring

Every pipeline and refresh watched, with failures fixed before users see them.

  • 24/7 refresh monitoring
  • Automatic fix and re-run for routine failures
  • Root cause for recurring issues
Automated monitoring and failure triage
Quality

Data Quality Monitoring

Numbers checked continuously, so problems are caught at the source.

  • Quality rules on key tables and KPIs
  • Source schema change detection
  • Reconciliation to source systems
Drift detection
Users

User Support & Training

Questions answered quickly, in Teams or by ticket.

  • How-to and data questions
  • Access requests
  • Training for new users and report owners
AI-assisted support, then our analysts
Change

Enhancements & New Reports

A steady flow of improvements, planned with you every month.

  • New measures, pages and reports
  • New sources and subject areas
  • Monthly release cycle
Built by our consultants, with AI
Cost

Performance & Cost Optimization

Faster reports and a cloud bill that matches the value you get.

  • Slow model and query tuning
  • Capacity and compute right-sizing
  • Unused content retired
Cost monitoring
Our managed services framework

The DataOps Cockpit: one live view of everything we run.

Every Data Semantics managed service runs on our DataOps Cockpit. Our engineers and your team see the same live view of the platform, and problems are raised the moment they happen, not when a user notices.

Jobs & pipelinesStatus, duration and failures for every scheduled job, pipeline and refresh.
Data movementWhat moved, when and how much, checked against what was expected.
Cost & capacityCompute and capacity use by workspace and job, with waste flagged.
Network & gateway failuresDropped connections, gateway outages and source systems that stop responding.
Data quality & driftSchema changes, unexpected volumes and broken quality rules.
Tickets raised automaticallyEvery issue logged in your ticketing system with the evidence attached, and closed when it’s fixed.

The same framework runs on platforms we built and platforms others built.

Running AI agents in production?Testing, monitoring and governing agents has its own managed service.AI Agent Operations →
AI on the first line

AI watches around the clock. Engineers stand behind it.

Automated monitoring and AI-assisted triage handle the routine work of running a platform, so our engineers focus on changes, improvements and the issues that need judgement.

  • Routine fixes

    Known failures are fixed from the runbook and re-run; anything new goes to an engineer.

    You get: most failures fixed in minutes

    Checked by: engineers review every fix

  • User support

    How-to and data questions are answered in Teams from your documentation and semantic model, and the rest triaged.

    You get: faster answers for users

    Checked by: our analysts

  • Small changes

    AI drafts small report and measure changes from user requests.

    You get: changes in days, not weeks

    Checked by: consultants review and release

Talk to an expert

Is your team firefighting instead of building?

Tell us what runs on your platform today. We’ll show you what we would monitor, fix and hand back to your team.

Ways to work with us

Check the platform. Then let us run it.

Take over → Fix the basics → Operate → Move forward

A short health check shows where you stand before any long-term commitment.

Fixed scope

Platform health check

We review your platform, pipelines and reports and tell you what’s fragile, slow, unused or costing too much.

  • Reliability and failure history
  • Report usage and performance
  • Cost and capacity review
  • A stabilization plan
Fixed priceWeeks, not months
Ongoing

Managed data and BI service

We run the platform, support your users and deliver improvements every month under agreed service levels.

  • 24/7 automated monitoring
  • Engineer support and fixes
  • Monthly enhancements
  • Quarterly cost and roadmap reviews
Monthly serviceAgreed service levels
Common questions

Frequently asked questions

About managed data and BI

What is the Data Semantics DataOps Cockpit?

The DataOps Cockpit is the framework Data Semantics uses to run every managed data platform. It gives one live view of jobs, pipelines, refreshes, data movement, cost, capacity and network or gateway failures, and raises tickets automatically when something goes wrong.

How does AI help run a data platform?

The DataOps Cockpit watches refreshes and pipelines around the clock; automation fixes routine failures and re-run them, detect source changes and quality issues, answer user questions in Teams and flag rising costs. Engineers handle changes and anything that is escalated.

What’s covered

Which data platforms do you manage?

Microsoft Fabric, Power BI, Azure Synapse, Data Factory, Databricks and Snowflake, with sources such as SAP, Oracle, Dynamics 365 and Salesforce.

Can you take over a platform someone else built?

Yes. Data Semantics starts with an inventory and health check, sets up monitoring and runbooks, then takes over operations. Many of the platforms we run were built by other partners or in-house teams.

Does the DataOps Cockpit raise tickets in our own ticketing system?

Yes. Data Semantics connects the DataOps Cockpit to your ticketing system, so failures, outages and quality issues are logged automatically with the evidence attached, routed to the right team and closed when fixed.

Do you include new reports and enhancements?

Yes. Each month Data Semantics plans and releases improvements with you, such as new measures, pages, reports and sources, alongside keeping everything running.

Can managed services include AI agents too?

Yes. If you run AI agents in production, our AI Agent Operations service monitors and improves them alongside your data platform.

Service levels and cost

What service levels do you offer, and do you provide 24/7 support?

Service levels for response, resolution and data availability are agreed with you based on how critical each report and pipeline is. Monitoring runs 24/7 through the DataOps Cockpit, and routine failures are fixed and re-run automatically at any hour. Engineer response times follow those service levels, with the tightest targets on business-critical refreshes, pipelines and reports.

Can you reduce our cloud and capacity costs?

Usually, yes. Data Semantics tunes slow models and queries, right-sizes capacity and compute, and retires unused content, and review cost with you every quarter.

How is the managed service priced?

Data Semantics runs the platform health check as a fixed-price engagement. The managed data and BI service is then a monthly service under agreed service levels.

Start the conversation

Let your team build. We’ll keep it running.

Start with a platform health check. We’ll show you what’s fragile, slow or costing too much, and how we’d run it.

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