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Dashboards show the problem.AI agents act on it.

Data Semantics builds AI agents around the decisions that move your business. They spot what needs attention, work out why, decide within your rules, act in your ERP and CRM, and measure whether it worked. You choose which decisions run on their own.

14+ yearsbuilding enterprise data and AI
400+professionals, from Dubai and Bengaluru
200+enterprises served

In short

Data Semantics improves specific business decisions with data, AI and clear rules. We deliver decision intelligence with our own method and industry decision catalogs, natively on Microsoft Fabric IQ and Copilot, Databricks Genie or Snowflake Cortex, or with InsideOps, our own engine. AI agents run on your ontology and context graph and write actions back to your ERP and CRM. You decide how far each decision is automated.

Works in
  • Power BI
  • Microsoft Teams
  • Outlook
  • Copilot
  • SAP · Oracle · Dynamics 365
  • Salesforce
  • and others on request
The gap

Most dashboards get viewed. Few change a decision.

Organizations have hundreds of reports, and AI now builds more in minutes. Yet blocked payments, overdue receivables and stock problems still surface at month-end, someone still reads the report, decides alone and rekeys the fix into the ERP, and nobody checks whether it worked.

Built to inform peopleBuilt for AI agents to act
Spotting a problemIn the month-end reportA signal the moment a KPI drifts
Why it happenedSomeone investigates, if there is timeTraced through the knowledge graph to its drivers
The decisionEach manager decides differentlyThe same rules, policies and precedents every time
The actionRekeyed into the ERP by handWritten back, with approval where you require it
Did it work?Nobody checksOutcome measured and the rules refined
How it works

From dashboard to outcome, in one connected loop.

Dashboards stop at the first step and leave the rest to people. Our agents carry the decision through to action in your systems, and measure the result.

  1. 1Dashboard

    See

    • Signals and alerts, not just reports
    • Root cause and forecast for each exception
    • Exceptions surfaced as they happen
    • Ask questions in plain language
    Signals and root causeIn Power BI, Teams and Copilot
  2. 2Decision

    Decide

    • Predict what happens next
    • Options with trade-offs and reasons
    • Checked against policy and precedent
    Forecasts and recommendationsUsing your ontology and context graph
  3. 3Action

    Act

    • Approve in one click, or let the agent act
    • Tasks, messages and system updates
    • Hand-off to Serina or Zebo agents
    Action stepWritten back to ERP and CRM
  4. 4Outcome

    Learn

    • Did the action work?
    • Results against the baseline
    • Lessons fed into the next decision
    Outcome trackingMeasured in your own numbers

Each outcome improves the next recommendation. That's what turns analytics into intelligence.

Need trusted reports and dashboards first?Governed KPIs and performance reporting have their own service.Business Intelligence & Analytics →
You stay in control

You choose how far each decision goes.

Every decision is set to the level it's ready for, and can move up as trust grows.

Level 1

Support

AI raises the signal and explains the cause. Your people decide and act. Right for new, high-stakes or judgement-heavy decisions.

Signals and root cause
Level 2

Recommend

AI proposes options with reasons and checks them against policy. A person approves with one click. Right for frequent decisions with clear rules.

Recommendations
Level 3

Automate

An agent acts within guardrails you set and escalates exceptions to a person. Right for high-volume, low-risk, well-understood decisions.

Action step
Our method

A proven method, not a blank whiteboard.

The Data Semantics decision intelligence method turns data into decisions that get made. Seven stages take each decision from discovery to measured outcome, using the same canvases, interviews and catalogs on every engagement, whichever platform it runs on.

  1. 01DiscoverFind the decisions that matter
  2. 02PrioritizeRank by value and readiness
  3. 03DecomposeBreak each into data, rules and steps
  4. 04IntelligenceBuild signals, forecasts and options
  5. 05GovernSet owners, policies and guardrails
  6. 06ActConnect actions to your systems
  7. 07LearnMeasure outcomes and improve
Decision Discovery canvasWhich decisions, who makes them, how often, what they're worth.
Human Decision InterviewHow your best people actually decide, captured for the context graph.
Decision Design canvasThe data, rules, options and actions behind one decision.
Automation Readiness canvasWhich level each decision is ready for, and what would move it up.
Industry decision catalogs30 to 50 ready-mapped decisions per industry.
Decision Intelligence BlueprintYour prioritized plan, and the brief for the first pilot.

Which decision would you start with?

Bring one decision your team makes every week. We’ll show how it runs on your data, within your rules.

Talk to an expert
From insight to outcome

Two decisions organizations often start with.

Consumer goods · sales

From missed target to recovered sales.

Which outlets will miss target this month, and what to do about it.

  1. SignalMid-month, the agent flags outlets trending below target.
  2. CauseIt traces the gap to stock-outs on two SKUs in one zone.
  3. RecommendMove van stock from an over-stocked zone, within route rules.
  4. ActThe sales manager approves; transfer orders go into the ERP.
  5. LearnRecovered sales are measured and the next forecast adjusts.
Finance · collections

From overdue list to prioritized action.

Which customers to contact first, how and by whom.

  1. SignalAccounts likely to miss their next payment are scored before the due date.
  2. ContextDisputes, contract terms and past promises are pulled from every system.
  3. RecommendRoutine cases to an AI agent, disputes to service, key accounts to their manager.
  4. ActA Zebo collections agent calls and follows up within its guardrails.
  5. LearnPromises kept and cash collected refine the next week's priorities.
Semantics is in our name

Good decisions need context, not just data.

The ontology tells AI what your data means. The context graph tells it how your business decides: the policies, approvals, precedents and judgement your best people apply. Together they let an agent recommend, or act, the way your organization would.

Good decisions need context, not just data.A knowledge graph linking Decision to Signal, Policy, Precedent, Outcome, Action, Owner, each mapped to its source. Decisionwho, what, when SignalPolicyPrecedentOutcomeActionOwnerKPI · alertcontext graphpast decisionsmeasured resultERP · CRMaccountable person
Simplified view. Your context graph is built from your own policies, decisions and outcomes.
  • Policies built in

    Credit limits, discount bands and approval rules are part of the model.

  • Precedents remembered

    How similar cases were handled informs the next recommendation.

Explore our ontology and knowledge graph services

Industry decision catalogs

Start from the decisions that matter in your industry.

Each catalog maps 30 to 50 recurring decisions, with the data, owners and policies each needs. A few examples:

FMCG & consumer goods

  • Which outlets will miss target, and why
  • Where to move van stock before it runs out

Malls & commercial landlords

  • Which leases to renew early, and on what terms
  • Which tenants are at risk on rent-to-sales
Ways to work with us

Discover. Prove one decision. Then expand.

No large analytics program up front. Start with one function, prove one decision, then add more on the same foundation.

Fixed scope

Decision Discovery Workshop and pilot

We map the decisions in one function using our catalog and human decision interviews, then prove the best candidate on real data.

  • Decision Intelligence Blueprint for one function
  • Baseline measured for the chosen decision
  • A bounded pilot, typically 6–8 weeks
  • Results in your own numbers
Fixed priceWeeks, not months
Ongoing

Decision Intelligence as a Service

We add decisions one by one, move each up the automation levels as trust grows, and run and improve the whole loop for you.

  • New decisions added every quarter
  • Signals, agents and actions maintained
  • Outcome reporting for leadership
  • Foundation fixed where decisions are blocked
Monthly serviceOutcome-measured
Client work

Decisions we've helped improve.

A leading GCC master developer

Collections decisions prioritized and automated: from 60 collectors to 10

Instalment and service-charge receivables scored, prioritized and worked by AI agents, with disputes and key accounts routed to the right people.

CollectionsAutomate levelZebo
Regional mall and property groups

Leasing and portfolio decisions on one trusted model

10+ leasing and portfolio analytics programs on Yardi and ERP data, giving leasing, finance and leadership the same view of occupancy, renewals and tenant performance.

LeasingSupport levelYardi
Delivered on the platform you choose

Your platform’s AI, or ours.

Whichever route you choose, we use the same method: find the decisions that matter, connect them to trusted data and rules, act within policy and measure the outcome.

Microsoft

Native on Fabric IQ, Copilot, Power BI and Teams.

  • Fabric IQ ontology and data agents
  • Copilot and Teams for questions and alerts
  • Power BI for signals and drill-down

Databricks

Native on Genie and Unity Catalog.

  • Unity Catalog metrics and governance
  • Genie spaces in your business terms
  • Lakehouse models and agents

Snowflake

Native on Snowflake Cortex and Horizon.

  • Semantic views and Cortex Analyst
  • Snowflake Intelligence agents
  • Horizon governance

InsideOps

Our own engine, for teams without these platforms or who don’t want extra AI assistant licences.

  • Built into Serina and Zebo
  • Runs on a single database or directly on your source systems
  • Alerts in Teams, Outlook or email
About InsideOps
Common questions

Frequently asked questions

About decision intelligence

How is decision intelligence different from business intelligence?

Business intelligence produces reports and dashboards that people read and interpret. Decision intelligence starts from the decision itself, such as which customers to call or which stock to move, and builds the signals, recommendations, actions and outcome tracking around it.

How is decision intelligence different from agentic AI?

Decision intelligence decides what should happen: it detects what needs attention, explains why and recommends or takes the decision within your rules. Agentic AI carries out work across business systems, such as resolving an invoice or following up a payment. Data Semantics often combines them: decision intelligence picks the decision, and agents like Serina and Zebo act on it.

Will AI make decisions for us?

Only as far as you choose. Each decision is set to one of three levels: support, where AI raises signals; recommend, where AI proposes options with reasons; or automate, where an agent acts within guardrails. Business-critical decisions stay with accountable people, and every action is logged.

Is decision intelligence safe for regulated or high-value decisions?

Yes, because you set how far each decision is automated. High-value or regulated decisions stay at support or recommend, so a person decides with the evidence in front of them. Every signal, recommendation, approval and action is logged with the records and rules behind it, so audit can trace any decision.

How it works

Why does decision intelligence need an ontology and context graph?

To recommend or act safely, AI has to know what the data means and how your business decides. The ontology gives it the meaning; the context graph gives it the policies, approvals and precedents your best people apply.

Which decisions should we automate first?

Frequent, rule-based decisions with clear data and measurable outcomes, such as which overdue accounts to call first, where to move stock or which invoices to release. Data Semantics ranks candidate decisions by value and readiness in a Decision Discovery Workshop and starts with the one that pays back fastest.

Platforms

Do we need Microsoft Copilot or Fabric to start?

No. Data Semantics builds decision intelligence natively on Microsoft Fabric IQ and Copilot, Databricks Genie or Snowflake Cortex if you run them, or with InsideOps, its own engine, on a single database or directly on your source systems, with no extra AI assistant licences.

How does InsideOps relate to decision intelligence?

InsideOps is Data Semantics’ decision intelligence product. It runs decision catalogs, alerts and AI agents within your rules: built into Serina and Zebo, or on a single database or directly on your source systems for teams that don’t use Fabric IQ, Copilot, Databricks Genie or Snowflake Cortex.

Getting started

How long does a decision intelligence pilot take?

A bounded pilot typically takes 6 to 8 weeks: one function, a few prioritized decisions and agreed measures of success, run on your own data and systems.

How is decision intelligence priced?

Data Semantics starts with a fixed-price Decision Discovery Workshop and pilot. After that, decisions are added and improved through Decision Intelligence as a Service, an ongoing engagement that runs and refines them.

Start the conversation

Which decision would you improve first?

Bring us one function. We'll map its decisions, find the one worth the most and show you what it looks like automated, on your own data.

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info@datasemantics.co

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