The workflow is fragmented
Matching, coding, approvals and posting still depend on people moving work between systems, teams and inboxes.
Accounts payable that runs itself. With humans in control.
Serina runs AP end to end: invoice capture, matching, approvals, ERP posting, payment preparation and supplier statement reconciliation. AI agents do the repeatable work and send every exception to the right owner, so your team steps in only when a decision is needed.
15,000+users
200+legal entities
10M+invoices processed
AP control centerAll entities
Invoices received1,284
Ready to post986
Needs attention42
Invoice journeyEntity view ▾
Capture
Match
Approve
Post & pay
INV-20491PO matchedReady
INV-20492GRN varianceTo receiving
INV-20493Non-PO approvalTo owner
INV-20494Paid, status to supplierComplete
Integrates with your ERP
Oracle Fusion & EBSSAP ECC & S/4HANADynamics 365JD EdwardsNetSuitePeopleSoft
The problem
Reading the invoice was never the hard part.
Most AP tools stop once the invoice is digitized. The cost and risk sit in everything that happens after: matching, approvals, posting, payment and answering suppliers.
Every handoff adds delay
Procurement, receiving, AP and approvers each have to act. Every stalled exception means follow-ups, late payments and supplier friction.
Suppliers keep asking
"Has my invoice been paid?" Supplier inquiries take up more than a fifth of AP staff time on average, and the answers sit in the ERP where suppliers can't see them.
The Serina agent
One connected workflow. From invoice to payment.
Serina does the repeatable work inside your finance controls, routes exceptions to the people who can resolve them, and keeps suppliers informed without requiring your AP team to handle every status query.
01 / CAPTURE
Read every invoice, in any format
Capture invoices from email, EDI, SharePoint, scans, supplier portals, utility portals and e-invoicing channels. AI extraction handles new layouts without building templates.
02 / MATCH & CODE
Match, code and check
Two- and three-way match against POs and GRNs, apply GL coding and cost allocation rules, and validate tax registration, vendor details and duplicates before anything moves.
03 / EXCEPTIONS
Get exceptions to the right owner
Price, quantity, tax and document issues go to the responsible team with the invoice, PO and receipt side by side and a suggested fix. Routine mismatches backed by a contract amendment or a later receipt are cleared automatically. SLA breaches are tracked, and every correction improves the model.
04 / APPROVE & POST
Route approvals and post to ERP
Apply your approval workflows, then post approved invoices to the ERP with line items, GL codes and approval history, with a full audit trail of who did what.
05 / PAYMENT PREP
Prepare payments and close the loop
Posted invoices are prepared for bank transfer in your ERP and paid through its host-to-host bank connection. Payment status is written back to the ERP and shown to suppliers in the vendor portal.
06 / SUPPLIER SELF-SERVICE
Answer suppliers on any channel
With Serina 360, suppliers get invoice status and statements through the portal, email, chat or phone, via an AI voice agent. They can upload or email their own statement and Serina marks each invoice as paid, under approval or disputed, with a link to the live record.
Analytics & AI assistants
See your whole procure-to-pay. Run it from the assistant you already use.
The numbers come from the same records Serina processes, so finance sees what is happening now, not last month’s extract.
SERINA ANALYTICS
Procure-to-pay analytics, in Power BI and inside Serina
Available on selected plans.
- Spend by supplier, entity and category
- Invoice cycle times and touchless rates
- Exception causes and where they start
- Ageing and upcoming payments
- Supplier performance
SERINA MCP SERVER
Ask and act from Copilot, Claude or ChatGPT
Serina’s MCP server connects it to the AI assistants your team already uses. Ask “Which invoices from Gulf Packaging are on hold, and why?” or “What’s due for payment this week?”, then approve an invoice, place it on hold or send a supplier a query without leaving the assistant.
Every request runs within that user’s access rights and your approval rules, and is logged.
Results
Less chasing. More control. A clearer close.
Averages across Serina customer deployments.
1.5M+
Staff hours saved
Across Serina customers to date.
167 hrs → ~2 hrs
Per 1,000 invoices
Invoice validation and exception handling, verified across 9 customers. That's the baseline. Payment preparation, statement reconciliation and supplier queries add more on top, and we're now measuring them.
87%
Straight-through processing
Invoices that move from capture to ERP posting with no manual touch.
90%
Less validation effort
Checks that used to be manual now run automatically before posting.
100%
Invoice visibility
Every invoice, queue and approval tracked across entities.
How that compares with the industry
MetricIndustry averageBest-in-classSerina
Invoices processed touchless32.6%49.2%87%
Days to process an invoice9.23.13 days or less87% clear in ~30 seconds; the rest move at the speed of approvals
Industry figures: Ardent Partners, AP Metrics that Matter in 2025 (survey of 212 AP and finance leaders, 2024). Serina results vary with invoice mix, ERP setup and business rules.
Book a demo
Want to see these numbers on your invoices?
Book a demo and we’ll walk you through Serina on your own AP workflow.
Book a demoEnterprise fit
Works inside the finance stack you already run.
Serina connects to your ERP, entities and invoice channels, while approval authority and policy decisions stay with your organization.
Talk to an expertERPs
Oracle Fusion, Oracle E-Business Suite, SAP ECC, SAP S/4HANA, Microsoft Dynamics 365, JD Edwards, NetSuite and PeopleSoft.
Invoice channels
Email, EDI, SharePoint, scanned documents, supplier portals, utility service portals and e-invoices (ZATCA, UAE and Peppol formats).
Multi-entity
One rules engine for tax checks, approvals, tolerances, GL allocation and posting, configured per entity and monitored centrally.
Security and compliance
SOC 2 Type II · ISO 27001 · GDPR. Role-based access and a full audit trail on every invoice. See the DS Trust Center.
Customer stories
Proof from finance teams running Serina.
Retail & malls
Mall operator saves SAR 217K a year across 16,000+ invoices
Invoice capture, matching and approvals automated across a high-volume operating environment.
Discuss a similar projectHospitality
Hospitality group automates 200,000+ invoices and saves AED 2.25M a year
One AP process across hotel entities, invoice sources and approval paths.
Discuss a similar projectDiversified enterprise
89 utility accounts run through one automated workflow
Recurring utility bills pulled from provider portals, validated, approved and posted under one set of controls.
Discuss a similar projectGoing live
Put the agent to work, with your team in control.
Most teams go live in 4–6 weeks; customization or other dependencies can add time.
See it on your invoices
In a 30-minute demo, we run your invoice types, entities and ERP through Serina.
Connect
Serina loads supplier master data from your ERP. Your team points mailboxes, folders, EDI and portals to the agent.
Set the rules and go live
You set approval workflows, tolerances, tax checks and posting rules. The agent processes invoices; your team works only the exception queue.
Scale
Add entities, open the supplier portal and switch on payment preparation, statement reconciliation, P2P analytics and petty cash.
Why Serina
Built around finance controls, with AI doing the work inside them.
AI built for finance work, not added on top of OCR
Reads context and applies your rules in the same flow.
Checks before anything posts
Tax numbers, bank details and duplicates are validated before the ERP.
People decide, the agent learns
Every correction your team makes improves the model.
One audited platform for every invoice and payment type
One rule set and one audit trail, from PO invoices to petty cash.
Frequently asked questions
About Serina
What is Serina?
Serina is an AI agent that runs accounts payable end to end. It captures invoices, matches them to purchase orders and goods receipts, routes approvals, posts to your ERP, prepares payments and reconciles supplier statements, while your team handles only the exceptions that need judgment. Serina Analytics and an MCP server for AI assistants such as Copilot, Claude and ChatGPT are available with it. Serina has processed more than 10 million invoices across 200+ legal entities.
How is Serina different from traditional AP automation and OCR tools?
Traditional AP automation scans invoices and routes them through fixed workflows, so people still fix every mismatch. OCR tools only read documents, and ERP add-ons work inside one ERP. Serina is an AI agent that runs the whole AP process across the ERPs you already run: extraction, two- and three-way matching, tax checks, exception handling, approvals, ERP posting, payment preparation and supplier statement reconciliation, with a full audit trail. It works out why an invoice does not match, such as a contract price change, and resolves routine exceptions within your rules. With Serina, 87% of invoices are processed with no manual touch, against an industry average of 32.6%.
How it works
What happens when an invoice does not match the PO?
Serina first looks for the reason, such as a signed contract amendment, a partial delivery or a later goods receipt, and resolves the mismatch itself if your policy allows. If not, it sends the invoice to the right owner with the PO, the receipt and a suggested fix, so the decision takes one step instead of a chain of emails.
Does Serina read Arabic and scanned invoices?
Yes. Serina reads PDF, scanned and photographed invoices in Arabic, English or both, from email, supplier portals and e-invoicing channels.
Systems and compliance
Is Serina ready for UAE e-invoicing?
Yes. Serina processes UAE, ZATCA and Peppol-format e-invoices through the same validation, matching and ERP posting as every other invoice, working alongside your accredited e-invoicing service provider. E-invoicing changes how invoices arrive; Serina manages what happens next.
Does Serina make supplier payments?
Serina prepares payments; your bank executes them. Approved invoices are posted to your ERP and paid through its host-to-host bank connection. Payment status is then written back and shown to suppliers in the vendor portal, while payment execution stays under your bank and treasury controls.
Getting started
How is Serina priced?
Serina is priced by invoice volume, so cost grows with use rather than with the number of users. We scope it against your volumes, entities and ERPs in a short call.
How is our data protected in Serina?
Data Semantics holds SOC 2 Type II and ISO 27001 certification and handles data in line with GDPR. Access is role-based and every action is logged. Details are on the Data Semantics Trust Center.
See Serina in action
See the Serina agent process your invoices.
Book a 30-minute demo. We'll run a sample of your invoices from capture to ERP posting and show where your team steps in.
Talk to an expert
